James Songster

Phone Number

407-222-4412

Blog

My Blog

In addition to my career as a professional speaker I value the opportunity I have been provided with to be a coach and mentor for other Emerging Leaders. A wise man once said, “We have to learn from the mistakes of others because we can’t live long enough to make them all ourselves”. These posts represent many of the lessons that I have learned along the way.
I would love to hear your thoughts. Please leave a comment or thought on any post that touches you. And of course I invite you to share these with others.

 – JAMES

I don’t know what I don’t know – Pt.2

I don’t know what I don’t know – Pt.2

Apr 26, 2021 | , ,

In Part 1 I shared that as a cast member at Walt Disney World I learned to never say, “I Don’t Know” without then making the effort to find the answer. Now, repeat after me, I DON’T KNOW WHAT I DON’T KNOW. I do this to point out that not only am I unaware of the...

I don’t Know What I don’t Know – Pt.1

I don’t Know What I don’t Know – Pt.1

Apr 22, 2021 | , ,

You are leading a project. A team member asks you a question to which you do not know the answer. In this scenario will you – Ignore the question Deflect by saying, “I am not the correct person to ask that question” Head off the question with, “You should be able to...

Better Than It Was

Better Than It Was

Apr 13, 2021 | , ,

“Do what you do so well, that they will want to see it again, and bring their friends.” Walt Disney When my wife and I first married, we had a favorite catch phrase, “Better than it was”. We even put it on a plaque and hung it in our first apartment. Turns out that...

I Might Be A Cliché

I Might Be A Cliché

Mar 25, 2021 | , ,

 I Might Be A Cliché Former Walt Disney Imagineering President, Marty Sklar, has shared that he was once told by George Lucas, “Don’t avoid the clichés, they’re clichés because they work.” Think about common clichés that we use all the time, such as “Better safe than...

Don’t be a Jerk. You Probably Can’t Afford It.

Don’t be a Jerk. You Probably Can’t Afford It.

Mar 10, 2021 |

Because People Will Notice There are a lot of people at Walt Disney World. Every. Single. Day. In 2019 it was reported that an average 1.7 million guests visited the Magic Kingdom Park each month. That’s almost 21 million a year. To support the operation of just that...

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