I don’t know what I don’t know – Pt.2

I don’t know what I don’t know – Pt.2

In Part 1 I shared that as a cast member at Walt Disney World I learned to never say, “I Don’t Know” without then making the effort to find the answer. Now, repeat after me, I DON’T KNOW WHAT I DON’T KNOW. I do this to point out that not only am I unaware of the...
Better Than It Was

Better Than It Was

“Do what you do so well, that they will want to see it again, and bring their friends.” Walt Disney When my wife and I first married, we had a favorite catch phrase, “Better than it was”. We even put it on a plaque and hung it in our first apartment. Turns out that...
Being Bad Sucks. And that’s Good

Being Bad Sucks. And that’s Good

There’s a lot of work that goes into developing a strong team. There is also a tremendous amount of work that goes into improving your own leadership skills. But, before either can reach the potential to be good, first you might want to get comfortable with being bad....