


Turning The Page
If you ask me how was I able to have a successful 30 year career with Walt Disney World, I would reply that it depends on how you define “career.” I had an incredible succession of amazing experiences over a 30 year period at Walt Disney World. I never viewed it as a...
I don’t Know What I don’t Know – Pt.1
You are leading a project. A team member asks you a question to which you do not know the answer. In this scenario will you – Ignore the question Deflect by saying, “I am not the correct person to ask that question” Head off the question with, “You should be able to...
Better Than It Was
“Do what you do so well, that they will want to see it again, and bring their friends.” Walt Disney When my wife and I first married, we had a favorite catch phrase, “Better than it was”. We even put it on a plaque and hung it in our first apartment. Turns out that...
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